EMC Document Sciences Webcast Series

Improve the Customer Experience with Customer Communications Management

Watch this informative webcast as guest speaker Craig LeClair, Principal Analyst at Forrester Research, presents research describing how customer communications management is used to improve the customer experience through better personalization, multi-channel consistency, and more capable interactive and on-demand communications.

Attendees will learn how Customer Communications Management can help enterprises:
  • Consistently manage and deliver structured, interactive, and on-demand communications
  • Integrate customer communications with existing enterprise systems, such as ECM and BPM
  • Link proactively with marketing systems and goals


Running Time: 36 minutes

the Webex PlayerRequires Webex Player

Register now to view this EMC Document Sciences’ recorded event.

Your Contact Information
* Required Fields  
* First Name
* Last Name
* Job Title
* Company
* Street Address
Street Address 2
* City
* State / Province
* Zip / Postal Code
* Country
* Phone
* Email
   
Powered by xPression