News & Events
Firstlogic and Document Sciences to Partner in Delivering Premier Solution for 1:1 Customer Communications
10/31/2000, 7:00AM ET
Seamless Solution Will Link Content Automation and Customer Information Quality Technologies to Enhance eCRM Fulfillment
MIAMI, FL (October 31, 2000) - Firstlogic, Inc., a worldwide provider of enterprise data quality and mail preparation solutions, and Document Sciences Corporation (NASDAQ: DOCX), a global leader in eCRM fulfillment and content automation software solutions, today announced a partnership to deliver an integrated solution that enables rapid application development of automated documents, with customer data quality services and extensive postal sorting capabilities. The announcement was made on the opening day of the Xplor 2000 conference in Miami, Florida.
The technology partnership will enhance customer relationships and retention for insurers, financial organizations, print service bureaus, and other customers by enabling accurate and timely customer-centric information and communications.
Document Sciences Corporation specializes in data preparation, assembly, and composition software, enabling organizations to reach and retain customers via high-quality, customized dynamic document design and production via the Web and print. Through Document Sciences' Autograph™ software architecture, businesses worldwide are able to generate and distribute the comprehensive array of personalized web and print documents needed to maintain close relationships with their customers.
The integration of Firstlogic's customer information quality technology will enhance Document Sciences' Autograph suite of products, providing cleansing, matching, and consolidation tools to be applied to customer data, resulting in a single view of the customer. In addition, Firstlogic's mail preparation tools will be integrated to assure an accurate, timely, and cost-effective delivery of customer communications. The unified solution will offer the critical information foundation required for high quality, fully personalized customer communications, presenting companies with a competitive tool for improving customer relationships, boosting productivity, and increasing profitability.
"Firstlogic's information quality and mail application products complement Document Sciences' content personalization applications," explained Pete Bradshaw, Document Sciences Vice President of Research and Development. "Together we will provide businesses with an end-to-end solution for improving their communication strategies, by integrating our ability to transform relevant customer data into highly-personalized customer communications," added Dan Fregeau, Document Sciences Vice President of Worldwide Sales and Marketing.
"We are pleased to be working with Document Sciences to help take the art of personalized communications between businesses and customers to the next level," said Eric Lieberman, Firstlogic's president. "Because customer relationships can only be as good as the information on which they are based, our joint solution will assure customers are presented with timely, focused information that speaks directly to their needs."
Organizations seeking further information on the technology partnership between Firstlogic and Document Sciences should call Firstlogic at 888.215.6442 or 608.782.5000; Document Sciences at 800.420.2620; or visit either company on the World Wide Web at www.firstlogic.com or www.docscience.com.
About Firstlogic
Firstlogic specializes in enterprise-wide, customer information quality solutions and services for e-business, data warehousing, and print and mail applications. The company's i.d.Centric brand of software provides information quality tools that cleanse and enhance customer data anywhere it is touched, stored, or moved across the enterprise. In addition to developing commercial solutions, Firstlogic has collaborated with many systems integrators, consultants, and original equipment manufacturers to provide its unique technology to their end-user customers. Founded in 1984, Firstlogic today serves thousands of customers worldwide, including Fortune 1000 companies in the e-business, financial, insurance, healthcare, direct marketing, higher education, and telecommunications markets.
About Document Sciences
Document Sciences Corporation delivers real-time, interactive content processing services that content-driven organizations depend on to realize productivity benefits, cut costs, and increase competitiveness. Approximately 650 customers worldwide use Document Sciences products in insurance, banking and financial services, managed-care, telecommunications, utilities and commercial print service bureaus. Customers include more than 60 Fortune 500 companies. Based in Carlsbad, California, with regional locations across the U.S. and a European subsidiary in Paris, Document Sciences also markets its products in Australia, Canada, New Zealand, Brazil, Mexico and China. For more information about Document Sciences Corporation, visit www.docscience.com.
This press release contains certain forward-looking statements. Words such as "plan," "will," "anticipate," "intend," "increasing," "pursue," "provide," "begin," "should," "would," "focus," "believe," "expect," "continue," and "plan," or the negative thereof or variations thereon and similar expressions are intended to identify forward-looking statements. These forward-looking statements inherently involve certain risks and uncertainties, although they are based on our current plans or assessments that are believed to be reasonable as of the date of this press release. Factors that may cause actual results, goals, targets or objectives to differ materially from those contemplated, projected, forecast, estimated, anticipated, planned or budgeted in such forward-looking statements include, among others, the following possibilities: (i) changes in our stock price; (ii) changes in our operating results; (iii) the market for document automation software; (iv) continued expansion of our professional services; (v) market acceptance of our existing products and introduction of new products and enhancements to existing products; (vi) maintaining our relationships with Xerox; and/or (vii) changes in general economic and business conditions. Actual events or results may differ materially from those discussed, contemplated, forecasted, estimated, anticipated, planned or implied in the forward-looking statements as a result of the various factors described above and those further set forth under the heading "Risk Factors" in our Form 10-K for its fiscal year ended December 31, 2001.